ERROR: “Too many failed login attempts. You will have to see an authorised person to obtain access to the system”
This is an error that sometime pops up in webERP when you’ve entered the wrong user details a few times wrongly. This is a self protecting attribute of webERP which will ensure that the user in place will be blocked from entering again until an authorised person grants user the access to the system.
If you think you’re unfairly treated and have access to the MySQL database of the application there’s a away to get around this problem.
Login to MySQL database and select the webERP database you’re using.
mysql > use weberp ;
Open the www_users table in the database which contains all the details about the users created in the databases
mysql > desc www_users ; mysql > select * from www_users ;
This will give the list of of users in the database and their attributes.
Here the value in ‘Blocked’ field of the user who’s having difficulties logging in will be 1.
By changing the binary value to 0, one can change the status of this user. To do that
mysql > update www_users set Blocked = 0 where userid = 'user_here';
Try logging in with the correct password again, and this time it’ll be working without any issues.